Privacy notice

Last updated: 15 October 2026

Information Ziziba handles

Ziziba stores account information such as your name, email address, optional phone number and a hashed password. It also stores the farm details, enterprises, animals, records, reminders, sharing choices and chat messages you provide. Session information, technical logs and records of account or farm changes support sign-in, security and troubleshooting.

Why it is used

This information is used to provide your workspace, prepare responses and reports, save changes you request, manage access and help resolve problems. Only enter information you are entitled to provide. Do not put passwords, payment PINs or unnecessary personal information into chat.

AI processing by DeepSeek

When you send a chat message, Ziziba sends it, recent conversation and relevant farm context to DeepSeek. Context can include farm details, names and identifiers of enterprises or animals, records, reminders and sharing information. This helps prepare an answer or a proposal.

DeepSeek is an external provider. Its processing may take place outside Kenya. Its retention and use of information are governed by its own policies; deleting a chat in Ziziba does not itself delete copies held by DeepSeek. Read DeepSeek’s privacy policy. You can use manual records without sending chat messages.

Who can access information

Access is controlled by account and farm permissions. Cooperative sharing gives authorized cooperative users access to the categories you choose until access is revoked. Hosting and AI services process information needed to operate the platform. Support and administration may require access to investigate issues or manage the service.

Storage and deletion

Chats persist after sign-out. You can delete a chat from its three-dot menu; this removes its messages and cancels pending proposals, but does not remove saved farm records. Account closure and broader deletion requests currently require contacting support. Backup copies and security or audit records may remain after a deletion; this notice does not promise an immediate purge of every copy.

Your requests and choices

Contact +254 725 345 345 to request access, correction or deletion of your information, or to raise an objection or privacy concern. Identity verification may be needed. Requests are considered under applicable law. You can also contact Kenya’s Office of the Data Protection Commissioner about your rights or a complaint.

Cookies and updates

Read our cookie notice for sign-in and security cookies. This notice will be updated when the service’s information practices change. Contact us if anything here is unclear.